Tracsim uses your personal information to:
Develop and manage our relationships with you and our Business Partners. This includes:
(i) delivering services or carrying out transactions that you have requested;
(ii) providing information about Tracsim products, services, transactions, and advertisements, that may be of interest to you;
(iii) providing you a more consistent experience in interacting with Tracsim, including by learning more about you and how you use and interact with Tracsim websites, apps, products, and services;
(iv) planning, managing, and performing under our contractual relationships with you;
(v) providing after-sales support to you; and
(vi) in the case of farmers, providing farm-management plans and enhancing farming capabilities.
Provide Traceability in the Supply Chain. Tracsim is committed to empowering our customers and producers by providing traceability in the supply chain. Traceability allows for socially and environmentally responsible sourcing in the supply chain of our products. Accordingly, we use farmer and supplier personal information to enhance traceability and strengthen our partnerships with our farmers, suppliers, and buyers while improving our traceability-focused websites and apps, and empowering our Business Partners and affiliates to make informed and responsible sourcing decisions.
Foster Careers. You may submit your resume and other information to apply for a job with us either through our sites or via email to an official Tracsim email address. We use the information you submit solely for the purposes of considering applications and recruitment (and for purposes of our administration or management if you commence work for us), and not to market to you.
Communicate with you. This includes: (i) informing you of Tracsim products, services, events and promotional activities that you requested or may be of interest to you; (ii) providing information about relevant Tracsim products, services, and transactions, including, for example, pricing information, technical data, invoice, shipping, or production information, warranty or recall information, or information about product or service improvements; (iii) responding to questions or inquiries that you make, including customer service requests; and (iv) inviting you to participate in, or informing you of the results of, customer satisfaction or market research surveys.
Provide and improve our websites, apps, products, and services. This includes: (i) customising them to your preferences or interests, making them more compatible with your technology, or otherwise making them easier to use; (ii) maintaining the security of and otherwise protecting them; and (iii) developing new websites, apps, products and services.
Address legal issues. This includes: (i) complying with our obligations to retain certain business records for minimum retention periods; (ii) establishing, exercising, or defending legal claims; (iii) complying with laws, regulations, court orders, or other legal process; (iv) detecting, preventing, and responding to fraud, intellectual property infringement, violation of our contracts or agreements, violations of law, or other misuse of Tracsim websites, apps, products or services; and (v) protecting Tracsim’s rights or property, or yours or others’ health, safety, welfare, rights, or property.
Manage office visitors. If you visit a Tracsim office, we may collect personal information about you, including, but not limited to, your title, name, address, phone number, email address, business or company affiliation, government identification (driver’s license, passport), and other details you provide. We process this information for a variety of purposes, including to generally manage your visit, to verify your identity, to provide access to our facilities and systems, for security and other safety purposes, to communicate with you regarding your visit, to provide information we believe may be of interest to you, including regarding our services, for purposes disclosed at the time a visitor provides Personal Information or otherwise with consent.
Process with your consent. We also use your personal information for other uses consistent with the context in which the information was collected or with your consent. Where you provide us with the personal data of any other individual, including any employee that is involved in farming operations or a family member, you confirm that you have notified the individual of the purposes to which you are providing Tracsim with that third party's personal data and you have obtained the person's consent or that you are legally authorised to consent on their behalf to providing Tracsim with that person's personal data.
In certain jurisdictions, consent is the primary ground on which personal data may be processed by an organisation. In those jurisdictions, processing personal data in connection with the performance of a contract or legitimate purposes is not recognised as an accepted ground on which personal data may be processed. Accordingly, if you are a resident in such a jurisdiction, you agree that consent will be the ground on which Tracsim will process your personal data instead of performance of a contract or legitimate purposes.
Note that we can anonymise or aggregate any of the information we collect and use it for any purpose, including for research and product-development purposes. Such information will not identify you individually.
When We Share Your Personal Information